Privacy Policy

1. Introduction

ShopCSV ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

Store Information

When you install ShopCSV, we collect:

• Your Shopify store domain (e.g., yourstore.myshopify.com)
• Store owner email address
• Access tokens for API communication

Product Data

To provide our services, we access:

• Product titles, descriptions, and variants
• Product prices and inventory levels
• Product images and metadata
• Product tags and categories

Usage Data

We automatically collect:

• API request logs and timestamps
• Features used within the application
• Error logs for troubleshooting

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our CSV export/import functionality
• Process your product data modifications
• Communicate with you about updates or issues
• Improve our application and user experience
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure token storage
• Regular security audits
• Access controls and authentication

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

• With Shopify, as required for app functionality
• When required by law or legal process
• To protect our rights or safety

6. Data Retention

We retain your data for as long as your app is installed. Upon uninstallation:

• Access tokens are immediately revoked
• Store data is deleted within 30 days
• Anonymized usage statistics may be retained

7. Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data
• Withdraw consent at any time

8. GDPR Compliance

For users in the European Economic Area, we comply with GDPR requirements. Our legal basis for processing is:

• Contract performance (providing app services)
• Legitimate interests (improving our services)
• Legal obligations (compliance requirements)

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Support page: https://apps.devmotion.studio/support