Recover failed payments and respond to chargebacks
Revenue Shield watches subscription billing and disputes in your Shopify store. It follows up with customers whose payment failed and prepares the evidence you need when a chargeback is filed.
- Failed subscription payments
- Recovery emails
- Chargebacks and disputes
- Evidence packages
- Shop Pay wallet failures
- Supported
- Reporting
- Recovery and dispute dashboard
Two tools for protecting revenue
Payment recovery and chargeback defense, managed from one dashboard inside Shopify admin.
Payment recovery
Detects failed subscription payments and sends recovery emails that ask the customer to update their payment method.
Chargeback defense
When a dispute is opened, gathers order details, fulfillment and tracking information into an evidence package.
Dashboard
Shows recovery rates, dispute outcomes and the revenue recovered over time.
Recovery emails
Clear, branded messages that make it easy for customers to fix their payment details.
Click tracking
Records when customers open recovery links, so you can see which messages lead to recovered payments.
Shop Pay support
Handles Shop Pay wallet failures as well as other major payment methods and subscription apps.
Set up once, then it runs automatically
Subscription recovery
- 1 A subscription payment fails, for example because a card expired.
- 2 Shopify notifies Revenue Shield through a webhook.
- 3 The customer receives a recovery email.
- 4 The customer follows the link and updates their payment method.
Chargeback defense
- 1 A customer opens a dispute.
- 2 Shopify notifies Revenue Shield of the new dispute.
- 3 Order, fulfillment and tracking details are collected.
- 4 An evidence package is prepared for your review and submission.
Simple monthly plans
Start free and upgrade when you need more recovery emails.
StarterMost popular
$19 per month
- 100 recovery emails per month
- Automatic evidence generation
- Click tracking and analytics
- Email support
Pro
$49 per month
- Unlimited recovery emails
- Custom email templates
- Advanced analytics
- Priority support
Prices in USD. Billed through Shopify; charges appear on your Shopify invoice.
Interested in Revenue Shield?
Contact us to enable Revenue Shield for your store or to discuss your subscription setup.