Contact Us
Need help with Customer Files? Reach out at [email protected] and we'll get back to you within 24 hours.
Frequently Asked Questions
What file types are supported?
PDF, Word documents, Excel spreadsheets, PowerPoint presentations, JPEG/PNG images, and ZIP/RAR archives.
What is the maximum file size?
Each file can be up to 50MB.
Where are files stored?
Files are stored securely on our EU-based servers with encrypted data transmission.
Can customers delete their own files?
Yes, customers can delete files they uploaded. Admin-uploaded files can only be deleted by the admin.
Still Need Help?
Email us at [email protected] with your store URL and a description of the issue.